Cookie & Privacy Policy

Effective Date: 1 July 2025

Your privacy is important to us. This Cookie and Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and to help us understand how visitors use our site.

a) Google Analytics

We use Google Analytics to collect aggregated, anonymised information about how visitors use our website. This includes data such as the number of visitors, which pages are visited, how long visitors stay, and how they arrived at our site. We may also use this data to measure the performance of our advertisements.

  • This data is anonymous and does not allow us to identify individuals.
  • Google may collect demographic data (e.g. age range, interests) which is shared with us in aggregate form only.

b) HubSpot Analytics

We use HubSpot to analyze user interactions with our website. This includes anonymous visitor tracking and, in some cases, tracking known users (such as newsletter subscribers or customers) to provide a more tailored user experience.

2. Customer Data and Information Storage

We may collect and store information provided by our customers, including names, contact information, and job histories. This is done for the following purposes:

  • To maintain a history of work performed for you.
  • To contact you for service updates or relevant marketing (e.g. email newsletters, offers).
  • To comply with our legal obligations (e.g. tax records).

We do not sell or share your personal information with third parties for their marketing purposes.

3. Data Retention and Your Rights

  • We retain customer information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g. for tax documentation).
  • Any customer may request to view or delete their personal information from our database at any time. To make such a request, please contact us at: [Insert contact email or form link].
  • Note: We are required by law to retain certain financial documents (such as invoices) for tax purposes, which cannot be deleted until the required retention period expires.

4. Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.

5. Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.

6. Contact Us

If you have any questions or concerns about this policy or your data, please contact us at:

Babulis Media
enquiries@babulismedia.co.uk
[Insert business address, if applicable]